Customer Testimonials
This dealership is always great to deal with. Excellent service! Always a pleasure to deal with.
warnings [ights are already coming on on the dash the temperature and the tire pressure lights are on. I did not expect this from my vehicle.
These guys are amazing!! Very helpful and ALWAYS nice.
George is the best. He calls us by name. He remembers details without looking at the computer. They go beyond expected on service
I brought father's vehicle in for service...superb customer service.
Courteous personnel, professional, , well mannered and knowledgeable. Service is timely and efficient. Comfortable waiting environment.
Excellent service and George was very responsive and is such a happy guy to deal with, kudos to BMW Meridian!
It's so nice to always know I can trust George and the Service Dept at BMW of Meridian
Service at this dealership is always prompt, courteous, and efficient. George is the best. It is ridiculous to require a 15-word minimum response if you expect people to respond to your survey more than once.
I had a great experience with the salesperson from ordering my vehicle, staying updated on my order to delivering my vehicle to me. They made the whole process easy.
George is always very attentive to my needs and price sensitivity. I appreciate the quick service
The guy at the service desk have the best customer service I have ever seen. He’s the reason I drive all the way from Woodland,MS. He always going to make you smile. That’s what keeps me coming back!!!
Excellent in every way !! Always available to assist me. Will purchase another BMW because if their superior way .
Out of most the service departments our business deals with and service managers, Anthony is by far one of the best. BMW of Meridian is blessed to have him
Easy to communicate with and good flow of communication in regards to a remote purchase. Trey and Gage great
Everyone was very nice and interested in pleasing me. They were very helpful and seemed very eager to do what ever I asked them to do.
Great customer service. Staff very knowledgeable about the services provided. Staff very friendly when visiting the office
Amazing people, knowledgeable, friendly, professional! Chris is fantastic! Ask for him if you need help with anything. Would use again!
George is the light of sunshine in the Parts and Service. Don’t know what they would do without him. He always calls you by name and takes care of you as quickly as possible.
Service front test is acknowledgeable and pleasantly greets the customers by name. Technicians quickly located problem and corrected it during furst trip. Always nice to pick up a clean car.
BMW of Meridian has always put my needs in my car first. I’ve had a few problems along the way. They afforded me a rental car because down time is money in my line of work. Also, they checked on my tires each time I take my car in for service. When I come to pick up my car they let me know how much tire I had left. I also checked other places for the cost of a new set of tires because my husband asked me to. Just as we both thought, our local BMW had the ...
Fast friendly service. Always on top of things and willing to work with the customer
Friendly staff who provide excellent customer service promptly.
A+ experience from sales, management, and finance!
Outstanding, went out of there way to help me understand what all the car will do.
It just doesn’t get any better than George when it is time for a routine service!
Great service. Easy purchase mostly completed over phone. This was our second BMW purchased at this dealership
Great customer service. Very professional yet friendly. Clean establishment and very comfortable setting. Work is always outstanding!
I have always felt like BMW of Meridian have their customers best interest as their main concern. I have never had a problem with them and always enjoyed doing business with them.
I drive BMW's because of the service provided by George Miller. Always very helpful.
Great service and George is the best
They are always super nice and attentive whenever I come there to the service department. They are a amazing team of professionals!
The staff at BMW Meridian are all friendly, accommodating and skilled . I would recommend this location for service.
This makes the 4th BMW that I have gotten from BMW of Meridian. I think that would be for itself.
In and out quickly for an oil change added plug replacement. Still able to get in and out in about 1 hour. Friendly courteous service advisor
Great people Very friendly sales staff Time will do the tell So far It’s been great
Very efficient and great customer service; even picked up car and delivered it back to me when complete
Great salesperson Nice friendly Fast
Zac was absolutely amazing! He went out of his way to work around my work schedule. Kept me updated. He showed me all the vehicle features, and took his time to make sure I had everything I needed for my purchase! Everyone needs to go to BMW and request him. Jage in finance was great also. He took his time to explain every aspect on the financial side. I truly appreciate their service and I am really excited to apart of the BMW family. If I could give more than 5 stars I would.
Excellent service! Friendly, helpful staff. They always go over and above.
Very nice, even though I drive a Mercedes, they got the parts and completed my service in a timely manner.
Great dealership! Pricing and service was extremely transparent and I never felt like I was being unsold anything. Everyone that I worked with was very professional and knowledgeable. I will definitely purchase here again!
Love the service I get. They know my name and always greet me with a smile!
Simply the best. Chris is the man !
They have been good to us Excellent service Always helpful We have purchased five cars from them
I have worked with BMW of Meridian in the past and recently purchased a BMW for my wife and the entire experience was professional and very easy. I'm confident that we will have a great all around experience.
Awesome experience. Handled sale and delivery all from online transaction.
Very great customer service! Very friendly and dependable service! Purchased my vehicle and they were very professional and prompt to my needs! Will purchase from them again!
Very knowledgeable and personable personnel. My family has been counting on them to service 6 BMW vehicles (5 purchased from them) since 1996. For this visit, they were available, they solved my problem, I got a new battery and a gift for my son. I hope to buy my next BMW from them.
The sales and service department are both wonderful! The service department always takes excellent care of my BMW and the pickup and delivery service makes service appointments convenient.
very pleased with pickup,return and service, this was routine service app.
Professional, polite and knowledgeable. I was promised vehicle on Friday and I actually got it before noon.
The dealership has its act together.
Friendly people and very knowledgeable in their area. Very accommodating and punctual in service and getting my car returned.
Quick and easy. Very helpful. Friendly staff ! Would purchase again from this dealership and would recommend to others.
I purchased a vehicle from BMW of Meridian in 2021 while living in Louisiana. I worked with Jage who was extremely wonderful, honest, and kind. I moved to Colorado a few weeks after purchasing that vehicle. Just last month (July 2023) I decided I wanted to upgrade and build a custom BMW. I reached out to Jage to see if he could still work with me, even being 1200 miles away. He found me an allocation, helped me make selections for my vehicle, arranged transportation for my trade and made it all happen seamlessly. I received my new BMW a few days ago ...
Chris made the entire transaction easy from start to finish. Will definitely use them again.
I am a repeat customer of BMW of Meridian. My second experience was just like my first. The staff are all very personable and professional. They listened to me. There was no- pressure, I didn't feel rushed. They are extremely trustworthy and made the whole process quick, easy and with clear communication. The final price was exactly as negotiated (no last-minute surprises). Thank you Chris Spears, Tre Laphand and Jage Doss for another wonderful car shopping experience.
Ronnie is very knowledgeable and polite! He handled my concerns in a timely manner! Very pleased customer..
Excellent service. I couldn’t do with out it! My car is my business and downtime could really cost me. I am so thankful for their understanding and kindness.
Professional service and had no issues or concerns about the work performed. They helped from the initial phone conversation about the problem till the job was done. Definitely will utilize them again. They even clean my car
The employees have always been very nice and efficient. They appeared knowledgeable of what I have needed
Great experience. All personnel did exactly what they said they would do and answered all of my questions.
Great staff, good at what they do. Convenient.George is awesome, he work with you
Great people and great service. No problem getting an appointment with quick turnaround time. Thank you
The salesman and Manger that are employed at BMW Merdian have impeccable experience and excellent customer service. I will highly recommend this profession of hard working company, not to mention Timothy that drove and delivered my BMW to my home and explained in details of how to improve my knowledge with my newly purchased BMW. Yes these employees are super.
Friendly and great at communication! Helpful, kind, easy to work with. Efficient and will not waste your time! Quick!
Great service department, they do great work and are very professional. Friendly to the customer.
So far the service has been excellent. Fixed everything I brought it in for. Only grip, I wasn't offered a loaner car for an issue that took 3 days to fix. I was very disappointed. Never had that problem at any other BMW dealership. And the excuse they used was because I didn't purchase my car there, I wasn't given a loaner. Pathetic coming from a BMW dealership. They lost a lot of points with me. But for some reason I'm not surprised due to the location. Very pathetic.
I live in Hattiesburg so the pick up/drop off service along with a loaner car is a game changer! That is one of the main reasons why I have bought 3 BMW’s from BMW of Meridian. Great dealership, quality service & friendly people.
Trey Laphand’s customer service was outstanding! The information he provided on the vehicle was very detailed.
Superior sales staff and easy to work with
Unbeatable service! Thank you to Mr George and staff for always taking such good care of my car.
Great group here at BMW of Meridian!
BMW of Meridian has the best service department of any dealership I have ever used. George Miller is such an asset to the dealership. Customers know they can count on George to be fair and honest.
Great experience buying my new ix m60 , best customer service, , everything was fast and easy , home delivery perfect , I recommend this dealer to everyone
👍 my only choice as long as I’m able to get there..
Excellent service! The man that helped me at the desk is always so nice. I very special shout-out to him!
Outstanding service!
The service in Meridian is excellent. George Miller goes above and beyond on EVERY opportunity. He is a tremendous asset to the business
Trey is absolutely amazing! Made the car buying process super easy! 100% recommend Trey as your next car salesman
Good to do business with. Every one was very helpful from service to sales and finance.
Very accommodating. Very polite. Great communication.
Awesome Saleman (Trey) and Sales Manager (Gage). Gave thorough and insightful information about BMW. Look forward to working with them again!
Chris Spears was great to work with. The buying process couldn’t have been smoother and quicker. Shoutout to Tre Laphand, as well. Great guy.