Customer Testimonials

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Google Oct 1, 2023

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Google Oct 1, 2023

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DealerRater Sep 30, 2023

This dealership is always great to deal with. Excellent service! Always a pleasure to deal with.

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DealerRater Sep 30, 2023

warnings [ights are already coming on on the dash the temperature and the tire pressure lights are on. I did not expect this from my vehicle.

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Google Sep 28, 2023

These guys are amazing!! Very helpful and ALWAYS nice.

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Google Sep 24, 2023

George is the best. He calls us by name. He remembers details without looking at the computer. They go beyond expected on service

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Google Sep 24, 2023

I brought father's vehicle in for service...superb customer service.

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DealerRater Sep 23, 2023

Courteous personnel, professional, , well mannered and knowledgeable. Service is timely and efficient. Comfortable waiting environment.

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DealerRater Sep 23, 2023

Excellent service and George was very responsive and is such a happy guy to deal with, kudos to BMW Meridian!

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DealerRater Sep 23, 2023

It's so nice to always know I can trust George and the Service Dept at BMW of Meridian

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Google Sep 23, 2023

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DealerRater Sep 21, 2023

Service at this dealership is always prompt, courteous, and efficient. George is the best. It is ridiculous to require a 15-word minimum response if you expect people to respond to your survey more than once.

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Google Sep 18, 2023

I had a great experience with the salesperson from ordering my vehicle, staying updated on my order to delivering my vehicle to me. They made the whole process easy.

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DealerRater Sep 18, 2023

George is always very attentive to my needs and price sensitivity. I appreciate the quick service

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Google Sep 17, 2023

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Google Sep 17, 2023

The guy at the service desk have the best customer service I have ever seen. He’s the reason I drive all the way from Woodland,MS. He always going to make you smile. That’s what keeps me coming back!!!

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DealerRater Sep 17, 2023

Excellent in every way !! Always available to assist me. Will purchase another BMW because if their superior way .

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DealerRater Sep 17, 2023

Out of most the service departments our business deals with and service managers, Anthony is by far one of the best. BMW of Meridian is blessed to have him

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Google Sep 16, 2023

Easy to communicate with and good flow of communication in regards to a remote purchase. Trey and Gage great

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Google Sep 15, 2023

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DealerRater Sep 14, 2023

Everyone was very nice and interested in pleasing me. They were very helpful and seemed very eager to do what ever I asked them to do.

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Google Sep 14, 2023

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DealerRater Sep 9, 2023

Great customer service. Staff very knowledgeable about the services provided. Staff very friendly when visiting the office

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Google Sep 9, 2023

Amazing people, knowledgeable, friendly, professional! Chris is fantastic! Ask for him if you need help with anything. Would use again!

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DealerRater Sep 8, 2023

George is the light of sunshine in the Parts and Service. Don’t know what they would do without him. He always calls you by name and takes care of you as quickly as possible.

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DealerRater Sep 4, 2023

Service front test is acknowledgeable and pleasantly greets the customers by name. Technicians quickly located problem and corrected it during furst trip. Always nice to pick up a clean car.

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Google Sep 4, 2023

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Google Sep 3, 2023

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DealerRater Sep 3, 2023

BMW of Meridian has always put my needs in my car first. I’ve had a few problems along the way. They afforded me a rental car because down time is money in my line of work. Also, they checked on my tires each time I take my car in for service. When I come to pick up my car they let me know how much tire I had left. I also checked other places for the cost of a new set of tires because my husband asked me to. Just as we both thought, our local BMW had the ...

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DealerRater Sep 1, 2023

Fast friendly service. Always on top of things and willing to work with the customer

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Google Sep 1, 2023

Friendly staff who provide excellent customer service promptly.

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Google Aug 31, 2023

A+ experience from sales, management, and finance!

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DealerRater Aug 29, 2023

Outstanding, went out of there way to help me understand what all the car will do.

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Google Aug 25, 2023

It just doesn’t get any better than George when it is time for a routine service!

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DealerRater Aug 24, 2023

Great service. Easy purchase mostly completed over phone. This was our second BMW purchased at this dealership

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DealerRater Aug 24, 2023

Great customer service. Very professional yet friendly. Clean establishment and very comfortable setting. Work is always outstanding!

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DealerRater Aug 24, 2023

I have always felt like BMW of Meridian have their customers best interest as their main concern. I have never had a problem with them and always enjoyed doing business with them.

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Google Aug 22, 2023

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DealerRater Aug 22, 2023

I drive BMW's because of the service provided by George Miller. Always very helpful.

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Google Aug 21, 2023

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Google Aug 21, 2023

Great service and George is the best

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DealerRater Aug 20, 2023

They are always super nice and attentive whenever I come there to the service department. They are a amazing team of professionals!

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DealerRater Aug 20, 2023

The staff at BMW Meridian are all friendly, accommodating and skilled . I would recommend this location for service.

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DealerRater Aug 19, 2023

This makes the 4th BMW that I have gotten from BMW of Meridian. I think that would be for itself.

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DealerRater Aug 17, 2023

In and out quickly for an oil change added plug replacement. Still able to get in and out in about 1 hour. Friendly courteous service advisor

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DealerRater Aug 17, 2023

Great people Very friendly sales staff Time will do the tell So far It’s been great

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DealerRater Aug 17, 2023

Very efficient and great customer service; even picked up car and delivered it back to me when complete

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Google Aug 17, 2023

Great salesperson Nice friendly Fast

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Google Aug 17, 2023

Zac was absolutely amazing! He went out of his way to work around my work schedule. Kept me updated. He showed me all the vehicle features, and took his time to make sure I had everything I needed for my purchase! Everyone needs to go to BMW and request him. Jage in finance was great also. He took his time to explain every aspect on the financial side. I truly appreciate their service and I am really excited to apart of the BMW family. If I could give more than 5 stars I would.

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Google Aug 16, 2023

Excellent service! Friendly, helpful staff. They always go over and above.

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DealerRater Aug 14, 2023

Very nice, even though I drive a Mercedes, they got the parts and completed my service in a timely manner.

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Google Aug 14, 2023

Great dealership! Pricing and service was extremely transparent and I never felt like I was being unsold anything. Everyone that I worked with was very professional and knowledgeable. I will definitely purchase here again!

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DealerRater Aug 14, 2023

Love the service I get. They know my name and always greet me with a smile!

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Google Aug 12, 2023

Simply the best. Chris is the man !

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DealerRater Aug 12, 2023

They have been good to us Excellent service Always helpful We have purchased five cars from them

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DealerRater Aug 11, 2023

I have worked with BMW of Meridian in the past and recently purchased a BMW for my wife and the entire experience was professional and very easy. I'm confident that we will have a great all around experience.

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Google Aug 9, 2023

Awesome experience. Handled sale and delivery all from online transaction.

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Google Aug 7, 2023

Very great customer service! Very friendly and dependable service! Purchased my vehicle and they were very professional and prompt to my needs! Will purchase from them again!

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Google Aug 7, 2023

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Google Aug 7, 2023

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Google Aug 7, 2023

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DealerRater Aug 6, 2023

Very knowledgeable and personable personnel. My family has been counting on them to service 6 BMW vehicles (5 purchased from them) since 1996. For this visit, they were available, they solved my problem, I got a new battery and a gift for my son. I hope to buy my next BMW from them.

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DealerRater Aug 6, 2023

The sales and service department are both wonderful! The service department always takes excellent care of my BMW and the pickup and delivery service makes service appointments convenient.

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Google Aug 6, 2023

very pleased with pickup,return and service, this was routine service app.

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DealerRater Aug 5, 2023

Professional, polite and knowledgeable. I was promised vehicle on Friday and I actually got it before noon.

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Google Aug 3, 2023

The dealership has its act together.

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DealerRater Aug 2, 2023

Friendly people and very knowledgeable in their area. Very accommodating and punctual in service and getting my car returned.

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DealerRater Aug 2, 2023

Quick and easy. Very helpful. Friendly staff ! Would purchase again from this dealership and would recommend to others.

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DealerRater Aug 1, 2023

I purchased a vehicle from BMW of Meridian in 2021 while living in Louisiana. I worked with Jage who was extremely wonderful, honest, and kind. I moved to Colorado a few weeks after purchasing that vehicle. Just last month (July 2023) I decided I wanted to upgrade and build a custom BMW. I reached out to Jage to see if he could still work with me, even being 1200 miles away. He found me an allocation, helped me make selections for my vehicle, arranged transportation for my trade and made it all happen seamlessly. I received my new BMW a few days ago ...

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DealerRater Jul 31, 2023

Chris made the entire transaction easy from start to finish. Will definitely use them again.

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Google Jul 30, 2023

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DealerRater Jul 28, 2023

I am a repeat customer of BMW of Meridian. My second experience was just like my first. The staff are all very personable and professional. They listened to me. There was no- pressure, I didn't feel rushed. They are extremely trustworthy and made the whole process quick, easy and with clear communication. The final price was exactly as negotiated (no last-minute surprises). Thank you Chris Spears, Tre Laphand and Jage Doss for another wonderful car shopping experience.

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DealerRater Jul 28, 2023

Ronnie is very knowledgeable and polite! He handled my concerns in a timely manner! Very pleased customer..

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Google Jul 26, 2023

Excellent service. I couldn’t do with out it! My car is my business and downtime could really cost me. I am so thankful for their understanding and kindness.

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Google Jul 26, 2023

Professional service and had no issues or concerns about the work performed. They helped from the initial phone conversation about the problem till the job was done. Definitely will utilize them again. They even clean my car

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DealerRater Jul 26, 2023

The employees have always been very nice and efficient. They appeared knowledgeable of what I have needed

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Google Jul 26, 2023

Great experience. All personnel did exactly what they said they would do and answered all of my questions.

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DealerRater Jul 25, 2023

Great staff, good at what they do. Convenient.George is awesome, he work with you

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DealerRater Jul 24, 2023

Great people and great service. No problem getting an appointment with quick turnaround time. Thank you

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DealerRater Jul 24, 2023

The salesman and Manger that are employed at BMW Merdian have impeccable experience and excellent customer service. I will highly recommend this profession of hard working company, not to mention Timothy that drove and delivered my BMW to my home and explained in details of how to improve my knowledge with my newly purchased BMW. Yes these employees are super.

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DealerRater Jul 23, 2023

Friendly and great at communication! Helpful, kind, easy to work with. Efficient and will not waste your time! Quick!

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DealerRater Jul 23, 2023

Great service department, they do great work and are very professional. Friendly to the customer.

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Google Jul 22, 2023

So far the service has been excellent. Fixed everything I brought it in for. Only grip, I wasn't offered a loaner car for an issue that took 3 days to fix. I was very disappointed. Never had that problem at any other BMW dealership. And the excuse they used was because I didn't purchase my car there, I wasn't given a loaner. Pathetic coming from a BMW dealership. They lost a lot of points with me. But for some reason I'm not surprised due to the location. Very pathetic.

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Google Jul 22, 2023

I live in Hattiesburg so the pick up/drop off service along with a loaner car is a game changer! That is one of the main reasons why I have bought 3 BMW’s from BMW of Meridian. Great dealership, quality service & friendly people.

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DealerRater Jul 22, 2023

Trey Laphand’s customer service was outstanding! The information he provided on the vehicle was very detailed.

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Google Jul 22, 2023

Superior sales staff and easy to work with

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Google Jul 22, 2023

Unbeatable service! Thank you to Mr George and staff for always taking such good care of my car.

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Google Jul 22, 2023

Great group here at BMW of Meridian!

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DealerRater Jul 20, 2023

BMW of Meridian has the best service department of any dealership I have ever used. George Miller is such an asset to the dealership. Customers know they can count on George to be fair and honest.

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DealerRater Jul 18, 2023

Great experience buying my new ix m60 , best customer service, , everything was fast and easy , home delivery perfect , I recommend this dealer to everyone

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Google Jul 17, 2023

👍 my only choice as long as I’m able to get there..

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Google Jul 16, 2023

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Google Jul 16, 2023

Excellent service! The man that helped me at the desk is always so nice. I very special shout-out to him!

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Google Jul 15, 2023

Outstanding service!

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DealerRater Jul 14, 2023

The service in Meridian is excellent. George Miller goes above and beyond on EVERY opportunity. He is a tremendous asset to the business

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DealerRater Jul 14, 2023

Trey is absolutely amazing! Made the car buying process super easy! 100% recommend Trey as your next car salesman

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DealerRater Jul 14, 2023

Good to do business with. Every one was very helpful from service to sales and finance.

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Google Jul 13, 2023

Very accommodating. Very polite. Great communication.

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Google Jul 11, 2023

Awesome Saleman (Trey) and Sales Manager (Gage). Gave thorough and insightful information about BMW. Look forward to working with them again!

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DealerRater Jul 11, 2023

Chris Spears was great to work with. The buying process couldn’t have been smoother and quicker. Shoutout to Tre Laphand, as well. Great guy.

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